PAYMENTS

We accept all major credit cards.

I see you accept PayPal & Google Wallet as a payment method. What if I don’t have an account?

You do not need to register an account to checkout with PayPal. When you are directed to the PayPal payment page, there will be a link to continue without logging in. Follow that link, and you will be able to pay securely, using your credit card, without creating an account.


RETURN POLICY


Simple Sea Glass has a 2 week return policy. We will be happy to refund your item, minus shipping charges if you are not satisfied with your purchase. Returned items must be in new condition. Please ship it back to us in the original gift box. Exchanges are welcome, customer is responsible for return shipping of original item and the cost of shipping the new item(s). It is recommended that the customer insures items for returns or exchanges as we are not responsible for lost packages in the mail.

Custom orders with name and or letter stamping are non-refundable. 

If you have any questions in regards to a return or exchange, feel free to contact us by filling out our contact form or emailing us directly here.


DOMESTIC SHIPPING


We ship all of our domestic  packages through the United States Postal Service. Ground shipping to the US is FREE for all orders. For most locations this has a delivery time of 2 to 3 days (Monday - Saturday)

If you require faster shipping, we offer overnight shipping for $25.00 (you can select this option in the shopping cart ). 

All packages ship within 24 to 48 hours. (Monday-Friday)

WHY DO WE SHIP WITH THE USPS?


According to an article by Green America (formerly Coop America) entitled "Green Your Shipping", You can’t beat the US Postal Service (USPS ), which comes to your house daily, unlike other carriers, which have to make special trips to bring you a package. The USPS uses water-based inks for its stamps, and its Priority and Express envelopes and boxes have been Cradle-to-Cradle certified for meeting high environmental standards from manufacture to disposal. A third of all USPS deliveries are made on foot, and its delivery fleet includes electric, hybrid, and biodiesel vehicles. It has also been working to reduce energy use and incorporate green design elements in its buildings, and its employees are unionized.

INTERNATIONAL SHIPPING


If you are outside of the US, we have a flat rate of $30.00 US for shipping and we ship using FedEx International Priority for a fast and reliable delivery. All packages ship within 24 to 48 hours, we ship Monday-Friday. If you have any questions please feel free to contact us.


*Please be aware of any customs/duty charges as well as any VAT or country specific taxes that may apply as these are the responsibility of the buyer and we have no control over these costs.


© SimpleSeaGlass 2013